![]() It becomes difficult to receive and process information when you're in a more extreme mood, whether positive or negative. That is the mental noise that emerges from our mood and energy level. We've already talked about external noise creating an obstacle to effective listening, but there's also something known as psychological noise. Each business might have customs and social norms informed by their respective cultural context. When people have different backgrounds religiously, ethnically, culturally, or otherwise, it can create cultural barriers that make it difficult to listen effectively.įor example, cultural barriers can emerge when two companies are doing business together from different parts of the world. While some seating arrangements encourage listening, others discourage it and separate people. For example, an uncomfortably hot room can distract someone from fully paying attention to a speaker, and a room that is too dark could leave them tired and disengaged.Įven the way that furniture is arranged can impact a person's ability to listen. This might be too much distance between the speakers, excessive external noise, or physical obstructions blocking sound from traveling between individuals.Ī person's ability to listen effectively can also be hindered by environmental factors such as temperature and lighting. The most obvious obstacle to effective listening is anything that physically makes it difficult to hear what is being said. These listeners also tend to struggle with exploring different points of view.Ĭommon Barriers to Effective Listening 1. Even when the topic doesn't have anything to do with them, they feel the need to defend themselves in nearly all interactions. Defensive listening: In other instances, people will take everything that is being communicated as a personal attack. ![]() They often start sentences using phrases like "You need to…" or "You should…" and act as if they know what is best in all situations.ħ. Authoritative listening: Sometimes, an individual will respond to every conversation or talk as if it's an opportunity for them to give advice. Judgmental listening: A judgmental listener has preconceived notions about the speaker and constantly criticizes what is being said.Ħ. You might find that they agree with many of your points but seem to disregard equally valid and important points.ĥ. Affirmative listening: Some listeners only hear messages that they agree with and let the rest go in one ear and out the other. ![]() Rather than actually hearing what is being said, their mind is busy trying to figure out where they think the speaker is coming from.Ĥ. Assumptive listening: When a listener listens assumptively, it means that they assume that they understand the intention or meaning of the speaker before they have even finished making their point. Though they might be displaying the cues of a person that is listening, they aren't really engaging with the conversation.ģ. ![]() Self-protective listening: It's also not uncommon for individuals to be so consumed by their personal and emotional situations that they aren't fully present when a speaker is talking. Evaluative listening: Sometimes, listeners put all their energy into evaluating what is being said from their point of view rather than trying to intake what is being said with an open mind.Ģ. Though ineffective listening isn't always the fault of the listener (for example, the presence of physical barriers that make it hard for them to hear what's going on,) sometimes the problem is attitudinal.ġ. Several different types of ineffective listening are worth understanding when trying to solve communication problems in the workplace. What Are the Types of Ineffective Listening? Let's take a look at some of the common barriers to effective listening to help you overcome the obstacles that might be standing in the way of optimal communication.įor more information on vital communication skills, check out this article on the six essential types of listening skills. Luckily, effective listening is a skill that can be developed with practice. There are countless benefits to promoting a workplace that engages in effective listening, including: In a busy, tech-driven world, it is more challenging than ever for people to be present enough to listen to one another. Their body language and facial expressions show they are interested and listening. In addition, they provide feedback to the person that is speaking, so they understand that they are being heard. When an individual effectively listens, they are actively absorbing the information they are receiving.
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